Bilingual Installation Technician | Weekly Pay | Paid Training

Safe Haven Security Services, LLC.•Lexington, KY

About The Position

Safe Haven Security is hiring a Bilingual Installation Technician / Security Advisor to install, service, and troubleshoot residential alarm and automation systems. The role involves installing security equipment, consulting with customers about their needs, resolving technical issues, testing systems, and teaching customers how to use their equipment. The technician also completes installation and service documentation and keeps current with security system technologies and industry standards. The work takes place in varied indoor and outdoor conditions and requires driving a personal vehicle.

Requirements

Fluent in English and Spanish.
High school diploma or equivalent.
Proficient in installing, troubleshooting, and maintaining security alarm systems and related equipment.
Strong interpersonal and communication skills for professional customer interactions.
Ability to diagnose and resolve technical issues efficiently.
Ability to obtain or possess the basic tools needed for the job.
Auto insurance coverage must meet company standards throughout employment.
Ability to obtain or possess an alarm agent permit where applicable and as required by law.
Ability to obtain or possess a valid driver's license; driving history must meet company standards throughout employment.
Able to stand for sustained periods, climb ladders, and maneuver in tight spaces.
Able to use hand and power tools and handle small components accurately.
Able to lift, carry, and position objects weighing up to 50 pounds, including overhead or in awkward positions.
Keen eyesight for detailed work.
Able to bend, crouch, reach, and maintain balance while working on ladders or at elevated heights.
Able to work in indoor and outdoor environments with temperature fluctuations and inclement weather.
Able to drive a personal vehicle for long periods during the day.

Responsibilities

Install security alarm systems, including control panels, sensors, cameras, and related equipment.
Consult with customers to understand their needs and recommend appropriate security solutions.
Diagnose and troubleshoot technical issues, identify root causes, and implement solutions.
Test installed systems, make adjustments, and complete necessary repairs.
Educate customers on the use and functionality of their security systems.
Complete installation reports, service tickets, and inventory records accurately.
Stay current on security alarm systems, emerging technologies, and industry standards.