Bilingual Inside Sales - Cambridge/Ayr Ontario
About The Position
Join our dynamic organization, where we prioritize quality and customer satisfaction, and are seeking a talented individual like you to excel in this exciting role! We are a global leader in mechanical power transmission components, material handling systems, and custom forgings. Founded in 1951, we are proud to remain family-owned and operate on a simple philosophy: "Make a quality product, have plenty of it available, and be easy to do business with!" With dedicated employees, regional facilities, and strong distributor partnerships, Martin offers stability, growth potential, and a dynamic work environment for all team members. At Martin, our people are our greatest asset. We foster an inclusive, collaborative environment where innovation and growth thrive, and your contributions are valued as part of a team dedicated to excellence.
Requirements
- Fluency in French is required.
- 1-2 years of sales or customer service experience preferred.
- Strong mechanical inclination or technical skills essential.
- Outstanding interpersonal and communication skills with a strong commitment to customer service.
- A team-oriented approach to achieving high performance and success.
- Independent ability to evaluate situations, solve problems, and make decisions effectively.
- Thrive in a dynamic, fast-paced, multi-tasking environment while maintaining efficiency and organization.
- Ability to recognize areas for improvement and contribute to organizational goals.
- Proficiency with computers and strong organizational skills.
- Energetic and optimistic with a willingness to grow your skillset.
- High school diploma required; college diploma or university degree preferred.
Responsibilities
- Respond to inbound sales calls from our established customer base, providing product and pricing information, order status updates, and delivery confirmations.
- Secure and renew orders, arrange delivery, and collaborate with our machine shop and other facilities to ensure timely manufacturing and expedition.
- Provide technical and non-technical assistance regarding product use, operation, and maintenance to customers and team members.
- Enter orders and quotes in a fast-paced environment, perform quote follow-ups/analyses, and see tasks through to completion with accountability.
- Participate in an extensive hands-on training program designed to prepare you for success.
- Embrace opportunities for career growth and personal development.
Benefits
- Salaried, non-commission role
- Full benefits
- Excellent group RRSP profit-sharing plan
- Comprehensive Health Benefits: Supplemental Health Insurance with premiums fully paid by Martin.
- Financial Security: Life and Disability Insurance, plus a robust Retirement Savings Plan with Profit Sharing.
- Work-Life Balance: Company-paid holidays.
- Growth Opportunities: Comprehensive training program and advancement within a thriving company.
- Competitive Pay & Perks: 2nd shift: $1.50 added to your hourly wage.
- Company provided uniforms for shop employees.
- Safety bonus for qualified employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
