Bilingual Information Specialist (English/Spanish) (REMOTE)
About The Position
Koniag Professional Services, LLC, a Koniag Government Services company, is seeking a Bilingual Information Specialist (English/Spanish) to support KPS and our government customer. The position is remote. This position requires the candidate to be able to obtain a Public Trust. Koniag Professional Services, LLC, is seeking a Bilingual English Spanish Information Specialist to answer information requests from the public related to minority health, health disparities, health equity, cultural competency, and related public health topics. The position supports the mission of the U.S. Department of Health and Human Services (HHS), Office of Minority Health (OMH), by ensuring that researchers, policymakers, healthcare professionals, community organizations, and the public have timely access to authoritative and evidence-based information. The Information Specialist manages a dedicated toll-free number and email inbox on behalf of OMH and responds to inquiries from the public, media, and members of Congress. They utilize the US government’s largest digital library collection on minority health topics. The web-based knowledge center provides expert research, reference, literature review, and information management services that support OMH initiatives, communications, policy development, and evidence-based decision-making. The position also manages library subscriptions, maintains vendor relationships, supports records management and copyright compliance, and contributes to outreach and technical assistance activities. The position operates within a federally regulated environment and requires adherence to federal records management, accessibility, privacy, information security, and plain language requirements. The prospective team member must have analytical and problem-solving skills, be resourceful and able to work independently and collaboratively to advance ongoing and emerging tasks and projects, while also maintaining patience and adaptability in a fast-paced environment.
Requirements
- Master’s degree in Library Science, Library and Information Science, Information Studies, or a related field from an accredited institution.
- Ability to obtain a valid U.S. Government PUBLIC TRUST security clearance
- Fluent in Spanish
Nice To Haves
- Experience supporting public health, healthcare, academic, research, or government organizations.
- Experience conducting tailored funding searches.
- Customer service experience.
Responsibilities
- Respond to customer inquiries in English and Spanish on health disparities and minority health-related topics using federal and state databases, the OMH catalog, and other resources.
- Conduct tailored funding searches using Candid as well as federal, state, and local resources to assist eligible organizations in the health disparities and minority health fields.
- Conduct complex literature searches using online databases, library catalogs, federal resources, academic repositories, and public health information systems.
- Retrieve and disseminate health statistics from federal, state, local, and private data sources.
- Provide customized research support and information summaries.
- Conduct literature reviews and prepare summaries identifying key themes, findings, trends, and evidence.
- Maintain automated systems for managing inquiries, tracking requests, and documenting responses.
- Prepare monthly, annual, and ad hoc reports related to inquiries, research requests, and collection activities.
Benefits
- health, dental and vision insurance
- 401K with company matching
- flexible spending accounts
- paid holidays
- three weeks paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
