Bilingual Healthcare CSR (Remote) | $15.50 per hour | Starts 8/27/26

Carenet Health•,

11d•Remote

About The Position

Carenet Health is looking for passionate, empathetic, and patient-focused individuals to join their team as a Bilingual Healthcare CSR. This remote, work-from-home position involves interacting with patients, patient representatives, providers, and pharmacies to support patients with their healthcare needs. The company fosters collaboration, creativity, and innovation, empowering growth through trust, opportunity, and accountability. They seek individuals with an entrepreneurial spirit who can deliver market-leading performance.

Requirements

High School Diploma or General Education Degree (GED) required.
Strong computer experience (data entry, screen navigation, keyboarding).
Experience with Microsoft Outlook (email) and Word.
Excellent customer service skills.
Ability to adhere to daily schedules and duties.
Excellent oral and written communication skills.
Excellent demonstration of caring and compassion.
Bilingual in English and Spanish.
Able to provide 2 monitors at least 22 inch with HDMI and Display ports.

Responsibilities

Making outbound calls to patients, members, and customers.
Outreaching to patients to schedule appointments for preventative health screenings.
Assessing patients for high risk or other healthcare appointments.
Helping patients make decisions that will enhance their healthcare experience.
Making welcome calls and assisting members and patients with benefits and insurance information.
Conducting surveys via outbound calls.
Ensuring a safe, quiet, and organized personal workspace.
Protecting computer security and patient privacy.