Bilingual Healthcare CSR (Remote) | $15.50/hr | Starts 6/11/26

Carenet Health•,

15d•Remote

About The Position

Carenet Health is seeking passionate and empathetic individuals to join their team as a Bilingual Healthcare CSR. This remote, work-from-home position focuses on supporting patients with their healthcare needs through outbound calls. Team members will enroll individuals into a food box program or reauthorize their participation. The role involves interacting with patients, patient representatives, and providers. While primarily remote, there may be a requirement to travel to New York City for a company-arranged and covered training session. Carenet Health fosters collaboration, creativity, and innovation, offering opportunities for growth and accountability.

Requirements

High School Diploma or General Education Degree (GED) required
Strong computer experience (data entry, screen navigation, keyboarding)
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Ability to adhere to daily schedules and duties
Excellent oral and written communication skills
Excellent demonstration of caring and compassion
Bilingual in English and Spanish
Able to provide 2 monitors at least 22 inch with HDMI and Display ports
Able to travel to New York City for 1 day to attend a four hour training. Travel is company-arranged and covered; candidates must be able to travel by air.

Responsibilities

Perform outbound calls to enroll individuals into their food box program or to reauthorize them into the program.
Help members make decisions that will enhance their healthcare experience.
Make a difference in someone's life by assisting with their healthcare journey through tailored nutrition programs.