About The Position

Carenet Health is seeking RNs (Registered Nurses) to join our team of talented professionals who provide telehealth and virtual care clinical triage assessments, health education and other services to diverse populations of patients and health plan members. At Carenet Health, our nurses play an important role in helping healthcare consumers live their healthiest lives. Our nurses or clinical staff have connected with you or someone you know as a trusted, behind-the-scenes partner for our clients—250+ of the nation’s premier health plans, health systems and their partners. Our compassion-focused teams guide people via phone, video, chat and other channels to high-quality and cost-effective care, coach them to improved wellness, and educate them about their healthcare resources and costs. Our nurses and clinical staff support patients across the U.S. and around the world. Our fast-paced positions offer innovative work-at-home capabilities, plus the opportunity to keep your clinical skills sharp and have meaningful interactions with patients in a less physically demanding setting than a traditional clinical environment. We take great pride in our disciplined, evidence-based protocols and individual care approach. Our most effective clinical team members combine clinical expertise, critical thinking and the ability to develop a virtual, meaningful rapport in an empathetic way. By focusing on one patient at a time, you’ll leverage your clinical expertise, quick thinking and problem-solving skills to make a difference in thousands of lives every year. Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico.

Requirements

  • A minimum of 3 years as a Registered Nurse with recent direct patient care experience.
  • Three (3) years preferred in a high acuity level i.e. ICU, CC, ER, med-surg, telemetry, and or Tele - Health, Telephonic Triage.
  • Must currently reside and have a Multi-State (compact) unrestricted RN license in one of the following states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, WY.
  • Ability to become licensed in additional states as required.
  • Must be bilingual in English and Spanish.
  • Minimum of an associate's degree from a two-year technical college or technical school, or diploma nursing program.
  • Complete our online assessments (please set aside at least 30 minutes).
  • Must complete the assessment within 24-48 hours before the exam link expires.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Provide telehealth and virtual care clinical triage assessments, health education and other services to diverse populations of patients and health plan members.
  • Guide people via phone, video, chat and other channels to high-quality and cost-effective care, coach them to improved wellness, and educate them about their healthcare resources and costs.
  • Make clinical decisions on routine patient care matters (at your license level).
  • Provide patient-focused care and guidance on the phone or online, including accurately assessing needs, delivering or directing to the appropriate level of care, identifying potential health problems and influencing people to make better health decisions.
  • Communicate with our organization’s clients as needed and other team members, verbally and digitally.
  • Monitor your own performance with dashboard metrics and look for ways to improve.
  • Participate in coaching sessions to improve performance.
  • Document all patient/member interactions via management software.

Benefits

  • Differential pay may be earned for certain shifts.
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