Bilingual Healthcare CSR (Remote) | $15.50/hr | Starts 8/6/26

Carenet Health•,

4d•$16•Remote

About The Position

Carenet Health is seeking a Bilingual Healthcare CSR for a remote, work-from-home position. This role focuses on supporting patients with their healthcare needs through outbound calls to enroll them in or reauthorize them for a food box program. The program is designed as a food-as-medicine initiative, medically created to help members manage chronic illnesses. The ideal candidate is passionate about healthcare, empathetic, patient-focused, and enjoys interacting with various stakeholders in the healthcare system. While primarily remote, there may be a requirement to travel to New York City for a company-arranged and covered training session. The company fosters collaboration, creativity, and innovation, offering opportunities for growth and accountability.

Requirements

High School Diploma or General Education Degree (GED) required
Strong computer experience (data entry, screen navigation, keyboarding)
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Ability to adhere to daily schedules and duties
Excellent oral and written communication skills
Excellent demonstration of caring and compassion
Bilingual in English and Spanish
Able to provide 2 monitors at least 22 inch with HDMI and Display ports
Able to travel to New York City for 1 day to attend a four hour training. Travel is company-arranged and covered; candidates must be able to travel by air.

Responsibilities

Perform outbound calls to enroll individuals into their food box program or to reauthorize them into the program.
Assist members in making decisions that enhance their healthcare experience.
Make a difference in someone's life by supporting their health journey through tailored nutrition programs.