Bilingual Health Services Care Manager (Spanish)

Mystic Valley Elder Services•Malden, MA

2d•Hybrid

About The Position

The Health Services Care Manager, within the framework of the Aging Service Access Points (ASAP) regulations, determines program eligibility and provides a consumer centered approach to assessment, service acquisition, reassessment, and monitoring of the services for the state home care and specialized MassHealth funded programs, to assist elders to live independently in the community.

Requirements

A Bachelors' degree preferred from an accredited school in Social Work, Psychology, Counseling, Human Development, Nursing, Sociology, Criminal Justice, Public Health, Public Policy, or Gerontology plus at least two years of experience in counseling, casework or case management.
Fluent in English and Spanish.
Excellent interpersonal skills with demonstrated ability to communicate across all levels, including staff, family and external partners
Ability to maintain confidentiality while working with sensitive information or in sensitive situations
Highly resourceful team player, with the ability to work effectively independently or as a team
Private transportation required
Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved
Expertise in the following platforms: Microsoft 365 (Word, Outlook, Teams, Excel, and PowerPoint), Adobe Pro, Zoom and other web-based applications

Responsibilities

Provide case management to assigned caseload while meeting AGE timelines and documentation standards
Develop, authorize, implement and monitor a care plan within budget guidelines to meet identified need(s) during periodic reassessments by telephone, video conferencing, and by visiting the consumer in their home
Coordinate community-based services, and ensure access to public benefits with consumers, families, caregivers, and service providers.
Provide crisis case management prevention and intervention.
Maintain accurate consumer information in case records and consumer services database systems in accordance with the Executive Office of Aging and Independence (AGE), MassHealth and Mystic Valley Elder Services.
Cross collaboration with all departments for best practices
Participate in an interdisciplinary team model and regular supervision meetings
Attend AGE and MVES training sessions
On call as needed