Bilingual Front Office Staff

Lightwave Dental • Wilmington, NC

1d • $19 - $24 • Onsite

About The Position

About Our Practice
At Carolinas Dentist in Wilmington, we operate at a fast-paced, high level of efficiency while providing the best patient experience. Not only do we provide top-tier patient care, but we also cultivate an environment where team members can flourish both professionally and personally. Our team is self-driven, goal oriented, and humbly confident; all while being funergetic, competitive, and relationship based.

Requirements

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Fluency in English and Spanish required
• Ability to confidently communicate complex information (treatment, insurance, financials) in both languages

Nice To Haves

• Knowledge of dental software strongly preferred

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable
• Provide clear and professional communication with patients in both English and Spanish, in person and over the phone
• Assist Spanish-speaking patients with understanding treatment plans, insurance coverage, and financial options
• Support translation of patient questions, concerns, and clinical information to ensure clarity between patients and the care team

Benefits

• Competitive Pay: Receive pay that matches your experience and performance.
• Comprehensive Insurance: Enjoy peace of mind with health, dental, and vision coverage.
• Future Planning: Secure your financial future with our 401k retirement savings plan.
• Time for You: Paid time off and holidays to recharge.
• Growth and Learning: Unlock your potential with opportunities for professional development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED