Front Office Staff
About The Position
At Real Life Dental, our patients are our highest priority. Our dentists and team give our patients full attention, offering a full range of services. We provide quality care in a warm, relaxing environment and use the latest technologies to ensure precise, comfortable treatments. We are committed to our patients’ smile and comfort, and work hard to help them achieve and maintain a healthy smile for life. Join a Team That Believes Great Teams Create Great Patient Experiences At Real Life Dental Group, we believe the energy behind the front desk sets the tone for the entire patient experience. We’re looking for a high-performing, team-first Patient Coordinator who thrives in a collaborative environment, loves supporting others, and wants to be part of a culture where accountability, positivity, and excellence matter. This role is more than answering phones and scheduling appointments — it’s about helping build a workplace where teammates support one another, patients feel genuinely cared for, and excellence becomes the standard.
Requirements
- High school diploma or equivalent required
- Minimum of 2 years of front office experience preferred (dental experience strongly preferred)
- Open Dental experience REQUIRED
- Knowledge of dental insurance and treatment coordination preferred
- Proficiency with Microsoft Office Suite
- Strong communication, organization, and multitasking skills
Nice To Haves
- dental experience strongly preferred
- Knowledge of dental insurance and treatment coordination preferred
Responsibilities
- Scheduling and confirming patient appointments
- Verifying insurance benefits for clinical appointments
- Greeting and checking patients in and out with professionalism and warmth
- Presenting treatment plans and discussing financial arrangements
- Collecting payments and managing patient balances
- Maintaining productive doctor and hygiene schedules
- Filing insurance pre-determinations
- Managing accounts receivable, billing statements, and collections
- Supporting daily office flow and team communication
- Contributing to a positive, high-performing team culture through accountability, encouragement, and collaboration
Benefits
- Competitive compensation and professional growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
