Bilingual Front Office Staff

Keystone HealthChambersburg, PA
Onsite

About The Position

Keystone Dental Care is seeking a friendly, organized, and dependable Bilingual Front Office Staff member to join our growing team. If you enjoy helping patients, thrive in a fast-paced environment, and are passionate about providing excellent customer service, we'd love to hear from you! The ideal candidate will have previous experience working with an EMR in a medical or dental office, strong interpersonal, and multitasking skills.

Requirements

  • High school diploma or GED required.
  • Fully fluent in both English and Spanish required, with excellent verbal and written communication skills.

Nice To Haves

  • Previous experience working with an EMR in a medical or dental office
  • Strong interpersonal skills
  • Multitasking skills

Responsibilities

  • Greet patients and create a welcoming experience.
  • Check patients in and out for appointments.
  • Verify dental insurance eligibility and benefits.
  • Update and maintain accurate patient demographic information.
  • Collect patient payments and process transactions.
  • Answer incoming phone calls with professionalism and excellent telephone etiquette.
  • Assist with other front office administrative duties as needed.

Benefits

  • Employee appreciation
  • Recognized autonomy
  • Communication
  • Building connections
  • Encouraging collaboration
  • Following ethical practices
  • Supporting employee wellbeing
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