Bilingual Front Office Coordinator - IPS

University of Tennessee•Nashville, TN

18h•Onsite

About The Position

The Bilingual Front Office Coordinator serves as the primary point of contact for all visitors and clients of the Tennessee Language Center. This role provides essential administrative and customer service support, including managing incoming calls, emails, mail, and in-person inquiries. Key responsibilities include processing payments, performing daily cash and credit card reconciliations, distributing communications to program staff, and assisting with general administrative tasks. In addition to front-office duties, this position supports daily operations by coordinating room scheduling, maintaining office supplies, assisting with event planning and execution, and serving as the liaison for building maintenance and the IPS training facility. The coordinator also plays a key role in workplace safety by acting as the office safety warden and accounting for staff and visitors during evacuations.

Requirements

Bilingual in English and another language (implied by title)
Customer service skills
Administrative support skills
Proficiency in managing calls, emails, and mail
Payment processing and reconciliation experience
Communication skills
Office supply management
Event planning assistance
Liaison skills for building maintenance
Workplace safety knowledge (safety warden)

Responsibilities

Serve as the primary point of contact for all visitors and clients.
Manage incoming calls, emails, mail, and in-person inquiries.
Process payments and perform daily cash and credit card reconciliations.
Distribute communications to program staff.
Assist with general administrative tasks.
Coordinate room scheduling.
Maintain office supplies.
Assist with event planning and execution.
Serve as the liaison for building maintenance and the IPS training facility.
Act as the office safety warden and account for staff and visitors during evacuations.