Bilingual Front Office Call Center Coordinator

FarrinCharlotte, NC
Onsite

About The Position

Jumpstart your career as a Bilingual Front Office Call Center Coordinator. In this important role, you will work alongside a close-knit team spread across NC & SC to answer and route calls from injured people. It’s fast-paced, and requires a high degree of empathy as many callers are facing very difficult circumstances. No two days are the same. You’ll often be the first voice people hear when they call, and you may be the last person they meet, as you hand them their check at the end of their case. It’s a good fit for compassionate professionals. You'll also captain the ship at our Charlotte location – welcoming guests, facilitating meetings, and running the office. It’s a good fit a responsible, compassionate professional. Once hired you will be required to successfully pass the NC Notary in a timely manner.

Requirements

  • Bilingual
  • Successfully pass the NC Notary in a timely manner

Nice To Haves

  • Great with people
  • Master problem solver
  • Compassionate professional
  • Responsible professional

Responsibilities

  • Answer and route calls from injured people
  • Welcome guests
  • Facilitate meetings
  • Run the office
  • Hand them their check at the end of their case

Benefits

  • Paid family leave
  • 401k with match
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