Bilingual Front Desk Coordinator

Solano Law Firm•Birmingham, AL

12h•Onsite

About The Position

We are seeking a Bilingual Front Desk Coordinator to serve as the first point of contact for clients and visitors in our law firm office. This is a high-visibility, client-facing role that requires professionalism, organization, and strong communication skills in both Spanish and English. This position offers stability, career growth, and the opportunity to contribute to meaningful work that impacts real families every day. You will be the first impression of our firm — but more importantly, you will be the person who keeps things moving, organized, and improving behind the scenes. You will work closely with leadership and gain exposure to how a high-performing law firm operates. This role IS for someone who: Moves fast and thinks ahead Takes pride in being the most reliable person in the room Wants to grow into a leadership or operations role. This is an opportunity to grow within a respected and expanding law firm, not just fill a front desk role. This role has a clear growth path into: Operations support, Team leadership, Administrative management. Top performers in this role will be given the opportunity to take on more responsibility and grow within the firm.

Requirements

Fluent in Spanish and English (verbal and written required)
Minimum 3 years of receptionist or administrative experience
Strong customer service and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Close attention to detail and strong organizational skills
Proficient in Microsoft Word, Excel, and Outlook
High school diploma or equivalent required

Nice To Haves

Experience in an immigration or law firm setting
Experience handling high-volume phone systems
Associate’s degree or higher

Responsibilities

Serve as the first point of contact for clients, visitors, and team members
Manage a high-volume main phone line and direct calls appropriately
Schedule consultations and maintain accurate attorney calendars
Provide bilingual communication (Spanish/ English), updates, and information gathering
Prepare meeting rooms and support daily office operations
Maintain call logs and voicemail records
Organize and manage physical and digital client files
Prepare correspondence and translate documents as needed
Handle incoming and outgoing mail and deliveries
Provide administrative support, including data entry, document preparation, and coordination tasks
Assist with internal scheduling, travel coordination, and firm events as needed
Identify inefficiencies and propose solutions
Take ownership of improving processes and workflows
Anticipate needs before they become problems
Support leadership with operational coordination
Help elevate the overall client experience
Step into increasing responsibility as you prove performance