Bilingual Food Service Manager

Bento Sushi•Saint-Bruno-de-Montarville, QC

8d•CA$0 - CA$50,000•Onsite

About The Position

Bilingual Food Service Manager / Store Manager. Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Requirements

Previous management experience in the food service, restaurant, or hospitality industry.
Experience leading, managing, and developing a team of 6 to 10 employees.
Ability to communicate effectively in both French and English, verbally and in writing.
Demonstrated commitment to delivering exceptional hospitality and guest service.
Strong critical thinking, problem-solving, and decision-making skills in a fast-paced environment.
Proficiency with Microsoft Office and point-of-sale systems such as Micros.
Flexibility to work a variety of shifts, including evenings and weekends.

Nice To Haves

Experience overseeing inventory, food safety, and operational compliance is considered an asset.
Food Handler Certification is considered an asset.

Responsibilities

Accountable for P&L performance, including achieving sales, food cost, and labour cost targets.
Provide weekly business updates and progress reports to senior management.
Effectively plan, organize, and execute all operational routines and activities during each shift.
Ensure compliance with all company policies, procedures, and regulatory requirements, including Food Safety, Quality Assurance, and Health & Safety standards.
Consistently enforce and maintain Quality, Service, and Cleanliness standards, including adherence to company recipes and food preparation standards.
Recruit, train, coach, mentor, direct, and supervise Team Members to meet business needs while serving as a positive role model for the entire team.
Prepare schedules, monitor staffing levels, and manage labour costs to ensure operational efficiency.
Manage inventory, including ordering, receiving, conducting monthly inventory counts, and maintaining accurate inventory records.
Oversee daily food production and make adjustments as needed to support sales demand while minimizing waste.
Ensure operational reports and required documentation are completed accurately and on time.
Build and maintain positive relationships with third-party vendors, local partners, external customers, and host location management.
Assist with daily food preparation and production activities as required.
Take appropriate action to ensure all Guests receive exceptional service; anticipate and exceed guest expectations; foster a welcoming environment; and address requests and concerns promptly and professionally.
Provide occasional support to other corporate locations within a reasonable distance of the primary work location.