Bilingual Field Service Technician
SEA America•White, GA
•Onsite
About The Position
The Field Service Engineer provides on-site support for the installation, maintenance, troubleshooting, and repair of wet process equipment used in semiconductors, solar, or related manufacturing environments. This role works directly with customer operations, engineering teams, and equipment suppliers to ensure maximum tool uptime and performance. Korean language proficiency is essential to support communication with Korean-speaking customer personnel and technical teams.
Requirements
- Fluent or professional-level proficiency in Korean and English (speaking, reading, writing).
- Knowledge of safe work practices (OSHA 10 certification required or obtained after hire).
- Ability to troubleshoot and maintain pneumatic, plumbing, and bearings is required.
- Basic computer skills, including data analysis and MS Office applications.
- Valid driver’s license and passport (or ability to obtain) required.
Nice To Haves
- Ability to troubleshoot electrical components preferred, but not required.
- Relevant experience in machinery, technology, or electronics preferred.
- Candidates with 5+ years of relevant experience are preferred.
Responsibilities
- Install, maintain, troubleshoot, and repair customer production equipment.
- Diagnose equipment issues and perform root cause analysis.
- Perform preventive and corrective maintenance activities.
- Support equipment startups, commissioning, and process optimization efforts.
- Work closely with customer operators, engineers, and management to resolve technical issues.
- Communicate effectively with Korean- and English-speaking stakeholders.
- Complete service reports, maintenance records, and technical documentation.
- Follow all customer and company safety procedures.
- Support occasional on-call and after-hours service requirements.
- Travel up to 40% to other client locations as needed.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 100% employer-paid health, dental, and vision insurance for employees, spouse, and dependents
- 100% employer-paid life, short-term, and long-term disability insurance
- 401(k) with 8% employer contribution
- 15 vacation days annually
- 10 health & wellness days annually
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
