Bilingual Field Service Supervisor - Mining Safety Systems

Levitt-SafetySudbury, ON
$70,000 - $88,000

About The Position

Making Canada a safer place to live and work for over 90 years. As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift. Are you a hands-on service leader with experience in mining or heavy industry? Levitt-Safety is looking for a Service Supervisor to lead our Vehicle Fire Suppression Systems (VFSS) and Fire Life Safety service operations across Northern Ontario and the Abitibi region. This role is ideal for someone who enjoys working alongside technicians in the field, supporting mining customers, and leading a team that takes pride in keeping people and equipment safe Summary As the Field Service Supervisor supporting Northern Ontario and the Abitibi region, you will lead and grow our Vehicle Fire Suppression Systems (VFSS) and Fire Life Safety service operations. This role can be based in Sudbury or Timmins, with frequent travel to Val-d'Or and surrounding mining sites. The successful candidate must be fluent in both English and French. This is a hands-on leadership role combining field support, team leadership, safety oversight, and operational coordination. You will work closely with a team of skilled technicians - providing guidance, supporting field work when needed, and ensuring service work is completed safely, efficiently, and to the highest standards.

Requirements

  • Leadership experience in a service, mining, or field-based technical environment.
  • Strong technical knowledge of Vehicle Fire Suppression Systems and Fire Life Safety systems.
  • Comfort working in a hands-on environment and supporting technicians in the field when needed.
  • A proactive, solutions-oriented mindset with the ability to work independently.
  • A strong commitment to health and safety leadership.
  • Ability to balance operational priorities, customer relationships, and team support.
  • Fluent in both French and English (required).
  • Willingness to travel regularly across Northern Ontario and the Abitibi region.

Responsibilities

  • Lead, mentor, and support a team of VFSS and Fire Life Safety technicians across the region.
  • Provide coaching, technical guidance, and ongoing training to maintain strong service quality and safety standards.
  • Foster a collaborative, accountable, and safety-focused team culture.
  • Plan and coordinate technician resources to meet customer demands and project timelines.
  • Conduct safety orientations, lead toolbox talks, and reinforce safe work practices in the field.
  • Ensure all team certifications and training requirements remain current.
  • Perform safety audits, hazard assessments, and promote proactive reporting of near-misses.
  • Oversee vehicle, tools, and equipment maintenance to ensure readiness and compliance.
  • Manage inventory levels and forecast material needs in coordination with internal teams.
  • Maintain a clean, organized shop and service environment.
  • Remain actively involved in field work and support technicians on site when required.
  • Identify opportunities to expand VFSS and Fire Life Safety services across the region.
  • Build strong relationships with customers and support exceptional service delivery.
  • Work closely with service coordinators to optimize scheduling and project efficiency.

Benefits

  • A competitive annual salary of $70,000 - 88,000, based on skills, experience, and internal equity.
  • Company vehicle.
  • Full benefits (medical, dental, vision) and EAP
  • Paid vacation and other time off.
  • Continuous training & opportunities for learning, development, and career growth.
  • A supportive, collaborative team environment.
  • Meaningful work with a company dedicated to protecting people and keeping communities safe.
  • Company provided accommodation if commuting from outside town
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