Bilingual Hybrid Field Interviewer (English/Spanish)

Vital Research•Maricopa, AZ
•$90•Hybrid

About The Position

Vital Research is seeking independent contractors for a statewide project in partnership with the State of Arizona. The project focuses on understanding the quality of life and satisfaction of individuals receiving state-supported services. As a Field Interviewer, you will conduct confidential surveys with these individuals using a company-provided tablet and software. You will contact pre-identified participants and conduct surveys by video or in person, based on the participants' preference. This role requires fluency in both English and Spanish, including speaking and conducting interviews in both languages. The opportunity offers flexibility and autonomy, allowing you to manage your own schedule while adhering to project protocols and deadlines. Successful contractors will demonstrate empathy, professionalism, clear communication, attention to detail, and the ability to work independently.

Requirements

  • Fluent in both English and Spanish, including speaking and conducting interviews in both languages
  • Experience conducting interviews, surveys, or research
  • Experience supporting aging, disabled, or other underserved populations through social services, community outreach, or related work
  • Clear communication skills and ability to build trust and rapport with others
  • Comfortable conducting interviews by video and in person
  • Highly organized and detail-oriented
  • Comfortable using tablets, mobile applications, and digital tools
  • Ability to work well independently and manage time effectively
  • Reliable transportation and access to a personal vehicle for in-person interviews

Nice To Haves

  • Experience in social services, community outreach, research, or working directly with people

Responsibilities

  • Contacting participants from a provided list to schedule and complete surveys
  • Completing an average of 1 survey per day or 5 surveys per week
  • Conducting surveys using company-provided technology and established protocols
  • Accurately recording participant responses while maintaining confidentiality
  • Communicating professionally and respectfully with participants
  • Demonstrating empathy and cultural sensitivity during participant interactions
  • Communicating with the research team regarding project-related questions or updates
  • Using the provided translation service when needed
  • Managing their own schedule and completing assignments within established project expectations

Benefits

  • Flexible Work
  • Meaningful Community Impact
  • Paid Per Completed Survey ($90 per completed video interview, $100+ per completed in-person interview)
  • Compensation for required training (pre-training modules, mandatory virtual training, post-training assessments)
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