Bilingual Hybrid Field Interviewer (English/Spanish)

Vital Research • Maricopa, AZ

5d • Hybrid

About The Position

Vital Research is seeking independent contractors for a statewide project in partnership with the State of Arizona. This project focuses on understanding the quality of life and satisfaction of individuals receiving state-supported services. As a Field Interviewer, you will conduct confidential surveys with these individuals to ensure their experiences and perspectives are accurately captured. This role offers flexibility and autonomy, allowing you to manage your own schedule while adhering to project protocols and deadlines. You will use company-provided technology to contact participants and conduct surveys via video or in person, based on their preference. Successful contractors will be empathetic, professional, possess clear communication skills, attention to detail, and the ability to work independently. The information collected will help inform and improve service delivery in various areas, including access to essential services, communication with providers, choice and quality of services, medical transportation, personal safety, and community inclusion.

Requirements

• Fluent in both English and Spanish, including speaking and conducting interviews in both languages
• Experience conducting interviews, surveys, or research
• Experience supporting aging, disabled, or other underserved populations through social services, community outreach, or related work
• Clear communication skills and ability to build trust and rapport with others
• Comfortable conducting interviews by video and in person
• Highly organized and detail-oriented
• Comfortable using tablets, mobile applications, and digital tools
• Ability to work well independently and manage time effectively
• Reliable transportation and access to a personal vehicle for in-person interviews

Nice To Haves

• Experience in social services, community outreach, or research
• Experience working directly with people

Responsibilities

• Contacting participants from a provided list to schedule and complete surveys
• Completing an average of 1 survey per day or 5 surveys per week
• Conducting surveys using company-provided technology and established protocols
• Accurately recording participant responses while maintaining confidentiality
• Communicating professionally and respectfully with participants
• Demonstrating empathy and cultural sensitivity during participant interactions
• Communicating with the research team regarding project-related questions or updates
• Using the provided translation service when needed
• Managing their own schedule and completing assignments within established project expectations

Benefits

• Flexible Work
• Meaningful Community Impact
• Contractor Training Payments ($50 upon completion of pre-training modules, $300 upon completion of mandatory virtual training, $50 upon completion of required post-training knowledge and skills assessments)
• Paid Per Completed Survey ($90 per completed video interview, $100+ per completed in-person interview)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed