Bilingual Family Support Specialist

ACH Child and Family Services • Fort Worth, TX

1d • Hybrid

About The Position

Respond to service requests within 24 hours with crisis intervention to stabilize circumstances of family conflict, school attendance issues and incidents of running away. Provide in-home or in-community assessment and family preservation services, including individual and family sessions, limited case management and skills-based interventions. Prepare and submit all required documentation and reports in a timely manner. The job requires sensitivity to the service population’s cultural and socioeconomic characteristics.

Requirements

• Bachelor’s degree in psychology, social work, social services or related field.
• An additional year of experience may be substituted for each year of college (30 credit hours) to secure a bachelor’s degree.
• A minimum of one year experience working with at-risk youth, providing crisis intervention, intake and assessment and case management is required.
• Ability to demonstrate and quickly acquire strong skills in crisis intervention, Motivational interviewing, Trust-Based Relational Intervention (TBRI®) Caregiver Training, Seeking Safety curriculum, group facilitation, and public relations required.
• Excellent communication and time management skills required.
• Maintain confidentiality and follow policies related to personnel and client records.

Nice To Haves

• Bilingual skills preferred.

Responsibilities

• Provide stabilizing, short-term crisis intervention, evidence-based individual and family sessions, evidence-based parenting skills groups and evidence-based program group facilitation to youth and their families in designated counties.
• Promote the agency and RHRL Program and advocate for the family in professional collaborations throughout the community.
• Provide successful outcomes within the prescribed time periods for treatment.
• Provide community intervention and skills-based sessions and/or case management to youth and their families in designated counties.
• Serve as a professional contact in the community.
• Follow policies and procedures of ACH and represent the agency in a positive and professional manner.
• Follow RHRL and agency intake procedure.
• Utilize Motivational Interviewing, TBRI®, Seeking Safety, Brief Strategic Family Therapy® approach and facilitate skills-based groups.
• Provide any and all of the following RHRL programming: Initial intake sessions, Family sessions, Individual sessions, Caregiver skills training group, Youth skills training group, Service Planning and Service Coordination, Basic Needs Support.
• Provide coordination for emergency shelter care services for current clients as needed.
• Provide expedient collaborative crisis intervention as assigned throughout contract service area.
• Provide crisis curriculum-based intervention sessions with individuals and families.
• Collaborate with Counselors, the Skills Training Coordinator, Resource Navigators, Kinship Navigators, the Safe Place® Coordinator, AIRS Department, ACH Youth Emergency Shelter, sheriff, police, emergency medical services, Child Protective Services, and other protective and regulatory agencies as needed to assist youth and families in crisis.
• Comply with the required number of weekly scheduled sessions.
• Fulfill billing requirements.
• Provide case management as needed.
• Maintain cultural competence and attend trainings to be equipped to work with a culturally diverse population.
• Offer services after normal business hours, on holidays, and during assigned on-call rotation.
• Participate in on-call rotation for Safe Place® responding to calls within established time frames.
• Maintain necessary documentation and files to fulfill RHRL and agency requirements.
• Teach and facilitate curriculum-based individual and/or group sessions, in accordance with established evidence-based program curriculums provided by the agency, as assigned at sites throughout the contract service area.
• Undertake and complete other tasks as assigned.
• Increase the utilization of RHRL services through the promotion of the program throughout the community.
• Build and maintain a positive collaborative relationship with local youth services, criminal justice, educational and social service agencies.
• Give presentations to schools and organizations as needed.
• Attend all trainings and participate in all supervision activities deemed appropriate to meet requirements of RHRL.
• Maintain up-to-date client records.
• Adhere to all agency and contractual requirements for case notes, Action Plans, pre- and post-surveys, consumer satisfaction surveys and all other documentation as indicated by the program or as directed.
• Accurately complete documentation and satisfy billing requirements in a timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level