Bilingual Energy Assistance Specialist

Eastern Idaho Community Action Partnership • Idaho Falls, ID

4d • Onsite

About The Position

Make a Difference in Your Community - Join EICAP as a Bilingual Energy Assistance Specialist! Do you speak both English and Spanish and want a temporary job where you can truly make a difference? Join Eastern Idaho Community Action Partnership (EICAP) as a Bilingual Energy Assistance Specialist in our Idaho Falls office. This is a great opportunity to use your language skills to support families who need help with their utility bills.

Requirements

• High school diploma or GED required.
• Fluency in English and Spanish (spoken and written).
• Computer proficiency (Microsoft Windows applications).
• Strong attention to detail and organizational skills.
• Must be able to pass an Intellicorp SSN Verification and Criminal History Search, and Motor Vehicle Records Check.
• We also conduct pre-employment drug testing.

Nice To Haves

• Customer service or public-facing experience preferred.
• Familiarity with multi-line phone systems a plus.

Responsibilities

• Greet visitors, answer phone calls, and assist clients with questions.
• Help families complete applications and verify required documentation.
• Enter data correctly and review applications for completeness.
• Collaborate with colleagues, clients, and partner organizations.
• Handle sensitive client information with discretion.
• Keep a consistent schedule set by the program coordinator.
• Assist in outreach efforts to raise awareness of energy assistance programs.

Benefits

• $15.25/hour
• paid holidays
• sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED