Bilingual Employee Relations Specialist
Accelevation•Dallas, TX
•Onsite
About The Position
As a Bilingual Employee Relations Specialist, you will ensure our frontline field teams receive fast, practical, and trusted people support that keeps operations running smoothly. Your work strengthens engagement, reduces friction, and reinforces a values-first culture across our field workforce.
Requirements
- 4+ years of HR Generalist or People Operations experience in field, operations, or frontline environments, with 2+ years of employee relations experience.
- Working knowledge of HR policies, pay practices, benefits, and compliance basics
- Experience using an HRIS and comfortable operating in a fast-paced growth environment
- Strong communication skills in English and Spanish
- High accountability, attention to detail, and sound judgment
Nice To Haves
- Bachelor’s degree in human resources, business, or related field preferred
- HR certification (SHRM-CP, PHR) preferred
Responsibilities
- Serve as a bilingual employee and manager resource, resolving HR questions and issues related to pay, benefits, policies, training, and safety
- Conduct prompt, thorough, and unbiased employee relations investigations, ensuring fair outcomes and proper documentation
- Partner with field leadership to address performance concerns, attendance issues, and behavioral matters with consistency and sound judgment
- Coach managers on handling employee relations situations, including corrective actions, conflict resolution, and difficult conversations
- Identify trends in employee relations issues and proactively recommend solutions to improve engagement, retention, and team effectiveness
- Support and guide the progressive discipline process, ensuring actions are timely, well-documented, and aligned with company standards
- Respond to employee concerns in a timely manner, building trust while thoughtfully balancing employee advocacy with organizational needs.
- Collaborate with HR leadership and legal (as needed) on sensitive or high-risk employee relations matters
Benefits
- Competitive salary and performance bonus
- Paid time off
- 401(k) retirement plan with company match
- Comprehensive health, dental, and vision insurance
- Collaborative, high-energy workplace
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
