Bilingual Employee Relations Junior Advisor

Quad•Waukesha, WI

About The Position

As part of a centralized HR team that provides consulting and administrative services to field HRBPs, managers and employees on a variety of topics and issues, the Employee Relations Junior Advisor is responsible for leading the Employee Relations initiatives and relationships at various levels within the organization. The Employee Relations Junior Advisor will be heavily engaged in driving key initiatives related to Employee Relations, Talent, Engagement and Culture, Learning & Development, and Diversity, Equity and Inclusion. In addition, the Junior Advisor will play an integral part in informing and guiding employees and leaders on company policies and procedures, receiving and effectively handling employee complaints and complex investigations, and resolving workplace conflict while ensuring fair and consistent treatment of all employees.

Requirements

Bachelor’s degree in Human Resources or related field or equitable experience.
3-5 years of employee relations experience required.
Bilingual Spanish is required.
The ability to resolve conflict and find solutions.
Proven ability to conduct complex, high profile investigations and drive to successful resolution.
Technical skills and foundational knowledge to run reports, analyze data and act upon it.
Ability to listen to employees and leaders to understand complex issues, counsel, advise and assist in navigating to resolution.
Ability to anticipate and identify trends and react accordingly to proactively resolve potential areas of conflict.
Ability to organize, plan and lead projects and initiatives and bring to conclusion.
Ability to effectively communicate at all levels within the organization and take responsibility to understand others even in difficult circumstances, understanding the audience and tailoring the message as appropriate.
Ability to change to fit circumstances and business needs/conditions.
Strong business acumen, knowing how the businesses works, practices and trends.
Ability to think analytically and break down undefined problems into specific, workable components, makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process.
Ability to identify resources and develop a plan to deliver results and bring conflict to resolution.
Strong problem-solving ability to work towards effective solutions through honest analysis and implement innovative plans for employee welfare.

Responsibilities

Serves as a consultant and advisor to management on complex and/or high visibility employee relations issues including coaching and counseling.
Responsible for managing and leading Employee Relations initiatives and relationships at various levels within the organization, ultimately increasing employee engagement and retention.
Informs and guides employees and leaders on company policies and procedures that need to be followed to ensure compliance and fair treatment of employees.
Responds to questions and requests for assistance related to the Company’s Talent Management programs and initiatives.
Uses in-house suite of programmatic resources to consult on Performance Reviews, Talent Reviews, Succession Plans and Development Plans.
Participates in active coaching discussions for managers and employees.
Consults with managers on the best ways to promote positive engagement and morale building efforts.
Conducts interviews with various levels of employees to understand their concerns.
Develops action plans to motivate and build morale of employees, thereby strengthening the employee and employer working relationship.
Meets with employees on employee relations complaints or concerns and assists with solutioning as required.
Conducts complex investigations including senior leadership, claims of discrimination, harassment or other DEI issues.
Analyzes trends and metrics to identify solutions and present ideas along with recommendations for training programs and/or policies.
Conducts effective, thorough and objective investigations and partners with appropriate leaders to collaborate on outcome and next step(s) required.
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
Provides performance management guidance and progressive discipline guidance to managers and leaders.
Works closely with leaders and employees to improve work relationships and promote employee engagement and retention.
Identifies trends and champions needed leadership training and development needs.
Provides more complex HR Policy guidance and interpretation as related to employee relations issues.
Supports RIFs, terminations, plant closures including consulting with the business, analyzing data, preparing exit packages and communicating with the affected employee(s).
Serves as point of escalation from myQuad on more complex employee relations or policy interpretation issues.