Bilingual Customer Service Representative (6 months contract)

J.D. Irving, Limited • Dieppe, NB

3h • Onsite

About The Position

Midland Transport is seeking a motivated Bilingual Customer Service Representative for a 6-month contract position at their Head Office in Dieppe, NB. The ideal candidate will be dedicated to providing superior quality service and achieving one-call resolution for customer inquiries received via phone and website. This role is crucial in maintaining customer satisfaction and operational efficiency.

Requirements

• Bilingual (English and French) skills.
• Motivated individual with a drive to go above and beyond.
• Ability to provide Superior Quality Service.

Responsibilities

• Provide one-call resolution in responding to inquiries from our toll-free customer service line as well as our website.
• Deliver Superior Quality Service for our customers.

Benefits

• Competitive wages
• A dynamic, safe, and rewarding work environment
• Free parking onsite
• Fitness center open 24/7
• Onsite cafeteria
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed