Bilingual Customer Service Representative
About The Position
This role is for a dynamic, friendly, and motivated professional who thrives in a fast-paced environment and enjoys assisting others, making a meaningful impact on customers. The company is a locally operated call center affiliated with Florida’s premier home services provider specializing in air conditioning, plumbing, and electrical services. They are industry leaders committed to employee growth and providing opportunities for career advancement. With a track record of serving over 100,000 customers and maintaining an A+ rating with the BBB, they take pride in delivering top-tier service and being recognized as one of SW Florida’s top-rated service companies.
Requirements
- Minimum 2 years of direct sales experience (Required)
- Minimum 2 years of customer service experience
- Ability to work in a fast-paced environment and multitask effectively
- Strong communication and problem-solving skills
Responsibilities
- Educating new, existing, and past customers on our services
- Identifying customer needs and recommending the best solutions
- Upselling and cross-selling multiple service options to maximize value
- Building rapport and ensuring an exceptional customer experience
Benefits
- Unlimited Earning Potential – No cap on bonus payouts
- Paid Time Off – PTO after 90 days, Paid Holidays
- Comprehensive Benefits – Medical, Dental, Vision, and Employee Assistance Program
- 401(k) with Company Match
- Referral Bonuses
- Employee Rewards & Recognition Programs
- And much more!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
