Bilingual Customer Service Representative
About The Position
Texas One Insurance is hiring a Licensed Insurance Agent – General Lines for a full-time, onsite role focused on guiding clients to the right coverage and supporting policy needs with accuracy and professionalism. This role involves quoting, selling, and servicing insurance policies; explaining coverage options; processing policy updates; following up on leads and renewals; and maintaining compliance with state insurance regulations. The company, Texas One Insurance Agency, has over a decade of industry experience and is dedicated to providing personalized coverage tailored to unique needs. They pride themselves on delivering exceptional customer service and empowering clients with knowledge and tools to make confident, informed insurance decisions through lasting relationships built on trust and transparency.
Requirements
- Active General Lines Insurance License
- Strong communication and consultative sales skills
- Ability to build and maintain client relationships
- Highly organized and detail-oriented approach
Nice To Haves
- Active Life and Health Insurance License
- Prior insurance sales or customer service experience
Responsibilities
- Quoting insurance policies
- Selling insurance policies
- Servicing insurance policies
- Explaining coverage options
- Processing policy updates
- Following up on leads and renewals
- Maintaining compliance with state insurance regulations
- Guiding clients to the right coverage
- Supporting policy needs with accuracy and professionalism
- Balancing scheduled follow-ups with new inquiries
- Moving between phone, email, and in-person conversations
- Documenting each interaction carefully
- Keeping records current
- Prioritizing timely responses
- Confirming details to avoid errors
- Coordinating next steps
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life Insurance
- Competitive Salary
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
