Bilingual Customer Service Representative

Select Mgmt•Chandler, AZ

10h•Onsite

About The Position

LoanMax Title Loans is seeking a Customer Service Representative who is fluent in English and Spanish to join our team. This role is for a motivated, dependable, and bilingual professional looking to build a long-term career with a respected company. LoanMax Title Loans is one of America’s most respected title loan companies, operating nearly 1,000 stores across more than 20 states. Since opening in 1990, we’ve been committed to helping customers get the hassle-free cash they need with honesty, integrity, and excellent service. Our Customer Service Representatives are the heart of our business. We are looking for individuals who are motivated, dependable, and passionate about helping others while maintaining the highest standards of professionalism and customer care.

Requirements

Bilingual – Fluent in English and Spanish (Required)
Must be able to work full-time
High school diploma or equivalent
Strong communication and customer service skills
Detail-oriented with basic computer and data entry experience
Must pass background screening including credit, criminal, and employment checks

Nice To Haves

Previous customer service experience preferred

Responsibilities

Assist potential and current customers with loan inquiries and account management
Evaluate vehicles for loan purposes
Manage customer loans and payments
Maintain daily communication with customers, including courtesy calls and account reminders
Deliver exceptional customer service with professionalism and accuracy

Benefits

Competitive Pay
Medical, Dental, Vision, and Other Voluntary Benefits (effective on the 91st day of employment)
6 Paid Holidays per Year
Vacation and Paid Time Off
Weekly Pay
Paid On-the-Job Training
Career Advancement Opportunities
Stable, Full-Time Schedule

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