Acceptance Insurance- Bilingual Customer Service Representative

Freeway Insurance Services America, LLC • Harrisburg, PA

10d • Onsite

About The Position

Acceptance Insurance is growing and searching for motivated individuals to join their team. They offer a growth-oriented culture with internal promotion opportunities and continuous training and mentorship. This role serves as the liaison between the company and the customer, handling inbound calls, processing payments, and managing customer relationships.

Requirements

• Bilingual in English and Spanish preferred
• Sales or customer service experience
• High School Diploma or GED
• Ability to build relationships with sales customers
• Excellent follow-up and multi-tasking skills
• Ambitious professional motivated by opportunity for advancement
• Excellent written and verbal communication skills

Responsibilities

• Process customer monthly payments.
• Manage large amounts of inbound calls in a timely manner
• Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed.
• Connects very quickly; builds and leverages client relationships.
• Complete mail sorting tasks.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401K plan with competitive employer match
• Paid time off including holidays, vacation, and personal time
• Fitness perks: Corporate discounts and/or reimbursements to gyms
• Employee Assistance Program
• Disability insurance
• Hospital indemnity insurance
• Universal life insurance
• Critical illness insurance
• Accident insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED