Bilingual Customer Service Representative - Spanish-English
About The Position
Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative – Spanish-English working in our site in McAllen, TX, you’ll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Requirements
- Bilingual in English and Spanish
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Benefits
- PTO
- tuition reimbursement
- health and wellness incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
