Bilingual Counter Sales Representative
SouthernCarlson, Inc.•Lubbock, TX
•Onsite
About The Position
SouthernCarlson is seeking a Bilingual Counter Sales Representative (CSR) to join their team. This role is customer-facing and involves supporting daily operations, identifying customer needs, recommending products, and providing exceptional service. The CSR will be the face of the branch, building relationships with customers and driving sales growth. The position is full-time with a Monday-Friday schedule and offers competitive compensation based on experience.
Requirements
- High school diploma or GED required
- Proficiency in Microsoft Office and ERP systems
- Strong math skills with ability to calculate pricing and margins
- Ability to lift up to 25 lbs regularly and up to 80 lbs occasionally
- Strong communication skills and a customer-first mindset
Nice To Haves
- 1–2 years of experience in construction supply, building materials, or related industry preferred
- Knowledge of fasteners, power tools, or pneumatic systems is a plus
- Bilingual skills are a plus
Responsibilities
- Provide in-person and phone support to customers by identifying needs and recommending the right products
- Build relationships with customers by delivering knowledgeable, high-energy service
- Proactively reach out to existing and potential customers to drive sales growth
- Prepare quotes and process orders accurately using ERP systems
- Stay up to date on product lines, vendor offerings, and construction industry trends
- Maintain showroom organization, stock levels, and promotional displays
- Coordinate with outside sales, service teams, and leadership to ensure customer satisfaction
Benefits
- Health, Dental, and Vision
- 401(k) with Company Match
- Paid Time Off and Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
