Bilingual Community Manager

Catholic Charities Serving Central Washington•Wapato, WA

4d•Onsite

About The Position

The Community Manager is responsible for overseeing the daily operations of a tax credit and farmworker housing community while ensuring compliance with affordable housing regulations and program requirements. This role supports residents by providing excellent customer service, maintaining occupancy, coordinating leasing activities, and fostering a safe and welcoming living environment. The Community Manager works closely with residents, staff, and community partners while managing property operations, compliance documentation, rent collection, and resident relations in accordance with LIHTC and farmworker housing guidelines.

Requirements

Prior working experience in the property management field.
Demonstrated computer, accounting, and clerical skills necessary to meet position requirements.
Must be Proficient in Word, Excel, outlook and Adobe and property management software applications
Knowledge of pertinent Federal, State, and local codes, Laws, and regulations sufficient to perform job duties.
Must be self-motivated, able to work independently and be able to perform duties with minimal supervision.
Must be able to work well with people from diverse social and economic backgrounds.
Ability to read and comprehend simple instructions and short correspondence.
Basic Math (addition, subtraction, multiplication, division)
Ability to receive and follow written instructions.
Bilingual (English/Spanish) required
Valid Washington State driver’s license and minimum required liability insurance for WA State
Must be deemed insurable as determined by Catholic Charities’ liability insurance provider
Employment is conditional upon: Being cleared by criminal background check and fingerprinting when required

Nice To Haves

Two years of supervisory experience preferred.

Responsibilities

Understands and enforces the CCHS property management policies and procedures; the community’s rules and regulations; and the terms of the lease and other addenda to the lease.
Achieves the goals and objectives established for the property.
Complies with the Washington state residential Landlord & Tenant Act all other governmental laws and regulations.
Immediately reports any safety or health hazard or usual event to supervisor.
Operates the property within the budgeted guidelines established for the property.
Ensures all services and work are completed as contracted prior to approval of invoices.
Ensure all invoices are coded in accordance with the descriptive Chart of Accounts.
Promptly approves and submits all property invoices for payment.
Ensures that site employees promote high standards of professional appearance and positive relationship with residents, owners, co-workers, contractors, and vendors.
Ensures courteous and timely response to all resident requests and work orders and implements resident retention programs.
Monitors and verifies that applicants selected from the waiting list are qualified in compliance with funder requirements.
Assists in budget preparation and budget tracking.
Shows units available to be rented.
Conducts move-in inspections and completes condition checklist with the Maintenance Technician.
Personally, inspects the property daily, including all common areas, parking lots, and vacant apartments.
Verifies and recertifies resident income, assets, and applicable deductions per funding requirements to determine eligibility.
Prepares and distributes financial, leasing, and other related reports and documents promptly.
Maintains accurate and complete resident, unit and property records.
Collaborates with the Residential Services Coordinator to ensure that resident services and property management are compatibly carried out.
Ensures that all tenants are timely in payment of rent, maintenance charges and other charges due.
Issues warning notices and eviction notices, coordinates repayment plans, and attends tenant hearings.
Ensures compliance with Fair Housing Laws.
Facilitates positive and effective resolution of tenant related problems and complaints and refers residents to appropriate resident service providers, as necessary.
Obtains competitive bids and proposals for any work or services necessary for daily operations of the property.
Performs all work assignments as requested by supervisor.

Benefits

13 paid holidays
12 days of vacation
12 days of sick leave per year
Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
Basic Life Insurance paid 100% by Catholic Charities
Flexible Spending Account eligibility following 6 months of employment
Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
Annual longevity awards begin at 5 years of employment