Bilingual Claims Specialist
About The Position
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. This opportunity is ideal for students, future students and aspirants who value continuous learning, as our Claims Representatives are constantly challenged to learn and expand their knowledge of the insurance industry and our company. Additionally, GEICO favors the culture of “promotions within the company,” so there are abundant opportunities for you to advance professionally and be rewarded for hard work and perseverance. Prepare your passion for helping others, and making a difference and start a rewarding career path with GEICO today! Many associates see a base salary increase of 10% within their first year as a Bilingual Claims Service Specialist.
Requirements
- Excellent verbal and written communication skills in English and Spanish
- 12 months+ of relevant customer service and/or transaction processing experience
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Solid computer multitasking skills
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent
- At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Nice To Haves
- College degree or currently pursuing
- An associate’s degree or higher
- Active Adjusters insurance license
Responsibilities
- Offer quality coverage to millions of customers.
- Be there for customers when they need us most.
- Exceed customer expectations through relentless innovation.
- Make a real impact for the company through shared purpose.
- Learn and expand knowledge of the insurance industry and the company.
- Help others and make a difference.
Benefits
- 10% additional differential for bilingual skillset
- 10% evening differential for applicable shifts
- Sign on bonus for active Adjuster's license holders
- Personalized development programs
- Industry leading training
- Certification assistance
- Career mentorship and coaching
- Employee engagement and recognition programs
- 401K savings plan vested from day one with a 6% match
- Performance and recognition-based incentives
- Tuition assistance
- Mental healthcare access
- Fertility and adoption assistance
- Workplace flexibility
- GEICO Flex program (ability to work from anywhere in the US for up to four weeks per year)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
