Bilingual Claims Processor

Independence Pet GroupOakville, ON
Remote

About The Position

Pets Plus Us is seeking a Bilingual Claims Processor. The Bilingual Claims Processor will be responsible for investigating, evaluating, and processing insurance claims and determining policy coverage for the claimed loss and appropriate compensation amount.

Requirements

  • Bilingual (English & French)
  • 3+ years in the veterinary field if a licensed technician or 5+ years in the veterinary field if an unlicensed assistant.
  • Must be located in Canada.
  • High school diploma or GED required.
  • Associates Degree or equivalent work experience (one-year relevant experience is equivalent to one-year college).

Nice To Haves

  • Veterinary technician licensure strongly preferred.

Responsibilities

  • Works closely with veterinary hospitals, and policyholders to evaluate and review a pet’s medical history to determine a baseline of health.
  • Reviews policies to make an eligibility determination.
  • Creates and issues claims decisions to policyholder.
  • May order medical records from providers.
  • May communicate with clients and providers during treatment.
  • Performs other duties and responsibilities as assigned.

Benefits

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)
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