Foreign Claims Processor

WPS Health Solutions NewMadison, WI
Remote

About The Position

Process all MVH overseas claims from receipt through resolution in accordance with MVH regulations, guidelines, and quality standards, with expertise in coordination of benefits (COB), DEERS eligibility, and claims development. This role involves processing all MH overseas claim types by determining corrective action for various errors, translating, researching, and verifying claims information to ensure all requirements are met. The processor will review submitted claim information, select correct procedure and diagnosis codes using ICD-9, ICD-10, CPT4, and HCPCS manuals, obtain development information from external contacts, and update patient/sponsor files.

Requirements

  • High School Diploma or GED or equivalent experience.
  • U.S. citizenship is required for this position due to Department of Defense restrictions.
  • One (1) or more years of experience in a claims processing role.
  • Demonstrated proficiency in data entry with a strong ability to maintain focus and accuracy.
  • Ability to effectively utilize available resources to further research and verify claims.
  • Strong written communication skills.
  • Demonstrates the ability to work independently and take initiative.
  • Wired (ethernet cable) internet connection from your router to your computer.
  • High speed cable or fiber Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection.

Nice To Haves

  • Ability to translate a foreign language.
  • Two (2) or more years of prior health insurance experience, i.e., Claims Processor, Customer Service Representative, or Billing Representative preferred.

Responsibilities

  • Process all MVH overseas claims from receipt through resolution in accordance with MVH regulations, guidelines, and quality standards.
  • Determine corrective action for various types of errors pended by edit system and resolving interactive edits.
  • Translate, research, and verify claims information to determine if all requirements have been met.
  • Review submitted claim information and select correct procedure code and diagnosis code using ICD-9, ICD-10, CPT4, and HCPCS manuals.
  • Obtain development information from external contacts and add successful development information to notepad via PC.
  • Access patient/sponsor files and update information accordingly.

Benefits

  • Remote work available
  • Performance bonus and/or merit increase opportunities
  • 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
  • Competitive paid time off
  • Health insurance, dental insurance, and telehealth services start DAY 1
  • Professional and Leadership Development Programs
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service