Bilingual Case Planner for Family Support Program

Center For Family Life in Sunset Park • Brooklyn, NY

2d • Onsite

About The Position

The Bilingual Case Planner works in the Family Support Program at Center for Family Life in Sunset Park, a neighborhood-based social service organization serving children and adults in Sunset Park, Brooklyn. The role provides culturally competent preventative and foster care services, therapeutic support, counseling, advocacy, and referrals to families. The planner maintains a caseload of 12, collaborates with families on service-plan goals, coordinates with community and public agencies, and conducts home and community visits. The position is non-exempt, reports to the Family Support Program Supervisor, has no supervisory role, and is based in Brooklyn, New York. The schedule is Monday through Friday, 35 hours per week, with a flexible schedule that includes three evenings per week. The start date is on or after November 23, 2026. Compensation is $31.68–$36.81 per hour, or $57,650–$67,000 per year.

Requirements

• Bachelor’s degree and two years of experience working with families, or a Master’s Degree in Social Work (MSW) or equivalent mental health professional qualification.
• Previous experience working with children and families.
• Bilingual in Spanish or Chinese (Mandarin).
• Strong organizational skills and ability to manage time efficiently.
• Flexibility and ability to work well as a member of a team.
• Ability to set limits, maintain the helping role of practitioner, and intervene appropriately.
• Sensitivity to cultural differences among staff and clients.
• Ability to build and maintain close, daily interactions with co-workers and supervisors.
• Belief in people’s ability to grow and change.
• Ability to form mutually respectful partnerships with people served and their families.

Responsibilities

• Collaborate with families to develop goals and help them achieve success.
• Use a therapeutic approach when working with families.
• Maintain a caseload of 12.
• Provide family, individual, and/or couples counseling.
• Provide direct advocacy and support to families.
• Serve as a liaison in the Sunset Park community among families, social service agencies, and mental health agencies, and make relevant referrals.
• Accompany families to school meetings and appointments to access community services.
• Conduct home visits as required by the program.
• Collaborate with CFL program staff, school staff, ACS, Public Assistance, Medicaid, the Housing Authority, and other systems and community providers.
• Provide culturally competent preventative and foster care services, including collaborating with families to develop and review service-plan goals and their implementation.
• Conduct psychosocial assessments and home assessments.
• Attend weekly supervision with the clinical supervisor.
• Lead parenting groups and workshops in the community.
• Manage a flexible work schedule that includes three evenings per week.
• Maintain timely case records and documentation.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Opportunity to participate in additional voluntary life insurance
• Disability insurance
• Flexible spending account
• 403(b) retirement plan with employer match and employer non-elective contribution at the employer’s discretion
• 12 holidays and 2 floating holidays
• Up to 20 paid vacation days per year
• One sick day per month

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level