Bilingual Case Planner for Family Support Program
About The Position
The Bilingual Case Planner works in the Family Support Program at Center for Family Life in Sunset Park, a neighborhood-based social service organization serving children and adults in Sunset Park, Brooklyn. The role provides culturally competent preventative and foster care services, partnering with families to identify and pursue goals and offering counseling, advocacy, referrals, and practical support. The position maintains a caseload of 12 and involves collaboration with families, CFL staff, schools, public agencies, mental health providers, and other community organizations. The role is based in Brooklyn, NY, with required travel for home and community visits. The schedule is Monday through Friday, 35 hours per week, and includes three evenings per week.
Requirements
- Bachelor’s degree with two years of experience working with families, or a Master’s Degree in Social Work (MSW) or equivalent mental health professional qualification.
- Previous experience working with children and families.
- Bilingual in Spanish or Chinese (Mandarin).
- Highly organized and able to manage time efficiently.
- Flexible and able to work well as a member of a team.
- Able to set limits, maintain the helping role of practitioner, and intervene appropriately.
Responsibilities
- Collaborate with families to develop goals and help them achieve success using a therapeutic approach.
- Maintain a caseload of 12.
- Provide family, individual, and/or couples counseling.
- Provide direct advocacy and support to families.
- Act as a liaison in the Sunset Park community among families, social service agencies, and mental health agencies, and make relevant referrals.
- Accompany families to school meetings and appointments to access community services.
- Conduct home visits as required by the program.
- Collaborate with CFL program staff, school staff, ACS, Public Assistance, Medicaid, the Housing Authority, and other systems and community providers.
- Provide culturally competent preventative and foster care services, including collaborating with families to develop and review service plan goals and their implementation.
- Conduct psychosocial assessments and home assessments.
- Attend weekly supervision with a clinical supervisor.
- Lead parenting groups and workshops in the community.
- Manage a flexible work schedule that includes three evenings per week.
- Maintain timely case records and documentation.
- Build and maintain close, daily interactions with co-workers and supervisors; demonstrate sensitivity to cultural differences; support the growth and change of people served; and build mutually respectful partnerships with people served and their families.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Opportunity to participate in additional voluntary life insurance
- Disability insurance
- Flexible spending account
- 403(b) retirement plan with employer match and employer non-elective contribution at the employer’s discretion
- 12 holidays
- 2 floating holidays
- Up to 20 paid vacation days per year
- One sick day per month
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
