Bilingual Case Manager PM 2 pm to 10 pm - St. PJ's Children's Home

Archdiocese of San Antonio•San Antonio, TX

1d•$24

About The Position

Under the general direction of the Lead Case Manager, the Case Manager is responsible for coordinating case management services for UAC in accordance with agency policy, TDFPS Minimum Standards and ORR policy. The Case Manager assesses the needs of unaccompanied children in care, screens for human trafficking concerns, and facilitating the safe and timely release of UAC. Case Management tasks include, but are not limited to, intake assessments, coordination and preparation of each child’s assessments, individual service plans, family reunification packets and discharge plans. The Case Manager promotes best practice and facilitates the optimum delivery of quality trauma informed care and case management services to UAC.

Requirements

Bachelor’s degree in behavioral science, human services, social services or related field.
Child welfare and/or case management experience is strongly preferred.
Reliable transportation
Valid driver’s license
Valid vehicle insurance
Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children; Varicella: two doses of varicella vaccine (at least 4 weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from healthcare provider verifying previous infection. MMR: two doses of MMR vaccine (at least 4 weeks apart) OR titers indicating immunity to all three diseases DTaP or TDap: Complete primary vaccination series. If primary vaccination series completed in childhood, one TDaP dose in adulthood. Influenza: one dose annually during flu season.
Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language.
Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel) and a variety of web-based database systems, managing files and records, designing forms and other office procedures and terminology
Strong analytical and organization skills and abilities
Must be able to read and interpret policy, procedures and standards
Must be detail oriented, organized, self-motivated, work well independently and on a team
Must have good written and verbal skills
Must have good critical thinking and problem solving skills
Must be able to remain calm and composed in crisis situations

Responsibilities

Coordinating placement of residents, conducting intake interviews and orientation, and assessing client needs and strengths
Preparing goal-oriented assessments and progress reports and ensuring the timely completion of required documentation in case files and the appropriate web-based databases
Identifying prospective sponsors to facilitate the reunification process, and assessing appropriateness of release in accordance with ORR policy
Attending weekly staffings and meetings with Lead Case Manager and stakeholders and following up with identified needs
Meeting with assigned UAC weekly and as requested, and providing weekly phone calls to sponsors/family members
Submitting complete and accurate family reunification packets and supporting documentation within required timeframes
Maintaining the safety and well-being of children through supervision, adherence to program policies, and appropriate interventions. This may include the use of approved crisis management techniques, such as physical containment, when necessary to protect the child or others from harm.
Deliver client services and all daily interactions within the Sanctuary Model framework
Following up with sponsors to address any issues identified to ensure the safe and timely release of the UAC
Adapting to changing program needs to include work in the evenings, weekends and holidays as needed
Completing UAC Portal audits as directed
Actively participating in the enhancement and/or improvement of the living and working environment for residents and employees
Attending administrative staff meetings, staff retreats, and other team building activities as scheduled
Demonstrating proficiency in knowledge of agency policy, DFPS Minimum Standards and ORR Policy
Demonstrating knowledge and sensitivity of cultural norms, values and heritage
Assuming ON-CALL duties after regular business hours, including nights, weekends and holidays
Demonstrating proficiency in knowledge of agency policy, TDFPS Minimum Standards and ORR Policy
Must be sensitive to the service population’s cultural and socioeconomic characteristics
Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors’ names and gifts, internal and external investigations or results of any investigations, and financial information
Adherence to the Code of Conduct and the Faith and Morals Policy is mandatory
Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization
Attendance and successful completion of a 10- day New Employee Orientation is mandated for the position. The inability to meet this requirement will conclude employment with the Agency
Other duties as assigned by Program Director and Lead Case Manager