Bilingual Case Manager- Caminos Program

Everstand • Mechanicsburg, PA

17d • $59,740 - $61,532 • Hybrid

About The Position

Under the direction of the Lead Case Manager, the Case Manager coordinates comprehensive, trauma-informed case management services for children in care. This position ensures each child receives individualized support, timely services, and coordinated care throughout their placement and transition to appropriate post-release services. The Case Manager serves as a key liaison between children, families, sponsors, internal care teams, external providers, and community partners. Success in this role requires strong communication, organization, sound judgment, cultural responsiveness, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

• Bachelor’s degree in behavioral sciences, human services, social services, or a related field.
• Fluency in English and Spanish.
• TCI and CPR/First Aid certifications.
• Valid driver’s license and ability to operate a motor vehicle.
• State and federal background and fingerprinting checks, including CPS/UII as applicable.
• TB screening, where required.
• Work-readiness physical.
• Required drug screening, including random screening as applicable.
• Federal suitability determination in accordance with applicable regulations.
• Completion of required ORR training, including trauma-informed care, cultural competency, PSA, mandatory reporting, confidentiality, and related requirements.

Nice To Haves

• Child welfare and/or case management experience preferred.
• Experience working with children, youth, families, or vulnerable populations preferred.

Responsibilities

• Coordinate individualized case management services and referrals based on each child’s needs.
• Serve as a primary point of contact for children, families, sponsors, providers, and community partners.
• Coordinate medical, behavioral health, educational, legal, recreational, child advocacy, and other support services.
• Collaborate with clinical, medical, educational, program, and external care teams to ensure continuity and coordination of services.
• Complete assessments, care plans, case reviews, reports, and required documentation accurately and within established timeframes.
• Coordinate interpretation and translation services to support effective communication with children and families.
• Support sponsor assessments, safety planning, family visitation, community resource identification, and reunification efforts.
• Coordinate safe and timely release, transfer, and reunification planning in accordance with federal and ORR requirements.
• Ensure continuity of child-specific services and identified needs following release.
• Monitor progress toward individual goals and participate in case management meetings and staffing.
• Meet assigned children face-to-face at least weekly and provide regular case updates.
• Maintain accurate, confidential, and audit-ready electronic case records.
• Complete required daily, weekly, and monthly reports and updates.
• Coordinate legal services, including Know Your Rights presentations, attorney meetings, and consular visits.
• Participate in quality improvement activities and maintain compliance with mandatory reporting, confidentiality, PSA, and other regulatory requirements.
• Maintain knowledge of Everstand and Office of Refugee Resettlement (ORR) policies related to Unaccompanied Children.
• Maintain required certification for Everstand’s Cx360 electronic health record system.
• Participate in assigned evening and weekend coverage based on program needs.
• Model Everstand’s values: Choose kindness. Solve problems and learn together. Make it happen.

Benefits

• 30+ Days of Paid Time Off: Three weeks of vacation, two floating holidays, and 10 paid company holidays annually.
• Sick and bereavement leave.
• Medical, dental, and vision insurance beginning on your first day.
• FREE Employee Medical Coverage: Employee-only medical coverage at no cost through Allied Health.
• Employer retirement match of up to 3%.
• Tuition Reimbursement: Up to $5,000 annually for eligible educational expenses after three months of employment.
• Voluntary and employer-sponsored programs supporting financial, personal, and professional well-being.
• Bilingual Differential: May be available based on program needs and demonstrated proficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level