Bilingual Care Coordinator

CLIFFORD W BEERS GUIDANCE CLINIC INCORPORATED•Hamden, CT

11d•Hybrid

About The Position

Clifford Beers is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities. The Care Coordinator will provide a blend of services to families. The Care Coordinator will provide direct coordination in serving as an advocate, service worker, and liaison on behalf of the client and his/her family utilizing a family-driven, strength- and community-based approach. As a member of an interdisciplinary team, the Care Coordinator will assist the family in developing solutions, identifying community resources and supports based on the family’s needs and help promote permanent connections that support the family within the community.

Requirements

Bachelor’s level degree in a behavioral health field preferred
Or 5 years’ experience
Family Engagement: Knowledge of person centered care
Appropriate guidance and facilitation skills of families in the context of the culture, health status, and health needs
Technical: Knowledge of basic group skills
Basic negotiation skills
Ability to delegate tasks, responsibilities, etc.
Excellent time management skills
Bilingual
Valid driver’s license and reliable transportation.

Responsibilities

Interpersonal communication
Establishing rapport with family members, schools and providers
Engaging, educating, empowering families in a manner appropriate in fostering relationships that lead to the family’s success
Tailor interactions to fit the tone, volume, and appropriate language for the client’s age and environment
Collaboration and teamwork
Collaborate and participate in an interdisciplinary team related to client care; in conjunction with the Clinic’s larger team
Regular participation in staff meetings, team meetings, case conferences, and grand rounds as a vital team member of the Clinic
Developing a shared understanding of respective roles and responsibilities of team members to ensure efficient collaboration
Facilitating and monitoring implementation of each Plan of Care developed by the family’s team
Care planning & coordination
Engage families in the community and regularly conduct home visits
Linking multiple services, healthcare providers, and community resources to meet families’ needs
Ensuring flow and exchange of information among family members, the team, and linked providers/supports
Screening & assessment
Processing and determining appropriate eligibility
Maintenance of accurate electronic clinical records
Perform related and appropriate duties as assigned