Bilingual Business Operations Coordinator(Korean/English)

PROCON E&CSugar Hill, GA
$58,000 - $70,000

About The Position

PROCON E&C is a growing industrial and commercial construction company supporting multiple projects across the United States. We are hiring a bilingual Business Operations & Compliance Coordinator to help manage the operational and compliance backbone of the company. This role is ideal for a proactive coordinator who can independently follow issues through completion, support insurance and risk administration, and gradually assume selected accounting, compliance, and operational responsibilities from the Business Operations Manager. PROCON is filling one position and is using two alternate role profiles to reach candidates with different strengths. Candidates only need to apply once and may indicate their preferred track. The selected candidate will have a defined primary area, but the role is intentionally cross-functional. Strong candidates with experience in insurance, construction operations, accounting support, payroll compliance, or business systems may receive an expanded scope.

Requirements

  • Professional proficiency in both Korean and English
  • 2+ years of experience in business operations, insurance administration, compliance, accounting support, HR administration, or a related field
  • Strong follow-up, organization, documentation, and problem-solving skills
  • Ability to manage multiple deadlines and communicate directly with employees, vendors, brokers, accountants, and project teams
  • Proficiency in Microsoft Excel, Outlook, Teams, and standard business applications
  • High level of discretion when handling employee, financial, insurance, and company information

Nice To Haves

  • Experience with commercial insurance, COIs, Workers’ Compensation, fleet insurance, OCIP/CCIP, claims, or insurance audits
  • Experience in construction, industrial services, field operations, or multi-state employment
  • Experience with AP/AR, expense review, payroll support, certified payroll, or month-end close
  • Experience with Acumatica, QuickBooks, Procore, WorkforceGo, LCPtracker, or similar systems
  • Bachelor’s degree in Business, Accounting, Finance, Risk Management, Human Resources, or a related field

Responsibilities

  • Coordinate corporate insurance renewals and maintain exposure data requested by brokers and carriers
  • Track Certificates of Insurance (COIs), endorsements, expiration dates, and project-specific insurance requirements
  • Support Workers' Compensation, General Liability, Commercial Auto, EPLI, and related policy administration
  • Assist with OCIP/CCIP enrollment, payroll reporting, audits, and closeout documentation
  • Coordinate claim documentation, vehicle incidents, loss information, and follow-up with brokers, adjusters, and internal teams
  • Review incoming insurance requests for completeness and escalate coverage or contractual questions to management
  • Coordinate employee travel, lodging, rental cars, company vehicles, and field logistics
  • Manage corporate onboarding and offboarding checklists, including coordination of accounts, equipment, cards, vehicles, and housing
  • Support PTO tracking, benefits administration, employee records, policy acknowledgments, and general HR administration
  • Serve as a bilingual operations contact for Korean- and English-speaking employees and field teams
  • Maintain operational trackers, compliance calendars, renewal dates, and supporting documentation
  • Collect and validate invoices, receipts, card documentation, transaction purposes, project information, and cost codes
  • Support AP/AR follow-up, month-end close preparation, account reconciliations, and external accountant requests
  • Coordinate vendor onboarding, including W-9s, ACH documentation, COIs, contracts, and vendor master records
  • Track corporate registrations, licenses, official notices, renewal deadlines, and compliance documentation
  • Support payroll and prevailing-wage documentation, certified payroll records, and audit-ready filing as assigned
  • Assist with SOP development, process improvement, data cleanup, system testing, and new system implementation
  • Provide backup for basic Microsoft 365 account requests, equipment coordination, asset tracking, and IT ticket follow-up
  • Provide additional support to accounting, finance, systems, or field operations during month-end, project mobilization, or employee absences
  • Take ownership of assigned work through completion and communicate status, risks, and required decisions promptly

Benefits

  • Global Health Insurance
  • Paid Time Off (PTO)
  • E-2 Visa & Green Card Sponsorship (for eligible candidates)
  • Performance-Based Bonuses
  • Career growth opportunities in construction accounting and ERP financial management
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