Bilingual Business Development Associate - Hindi OR Urdu

Universal Processing•Plano, TX

5d•Onsite

About The Position

The Business Development Associate role is a fully onsite position, 5 days a week. This position serves as the first point of contact to our clients, as part of our sales department. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution.

Requirements

Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
Bilingual proficiency in English AND Hindi OR Urdu is required; must be able to read and write
High school diploma or equivalent required
Strong communication skills, critical thinking, detail-oriented, and analytical abilities.
Ability to be well-spoken and confidently connect with potential clients on the phone.
Aptitude for learning and a drive to develop your negotiation and sales skills.

Nice To Haves

Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field preferred
Previous sales or customer service experience preferred, but not required.

Responsibilities

Gather leads, conduct cold calls, and schedule appointments to develop new business.
Engage conversations with small-to-medium-sized business owners by introducing products and services.
Obtain business information such as business name, address, current marketing strategies, payment method, sales volume, and current pricing; inputting lead information into databases.
Gather credit card processing statements for pricing analysis and to understand business financial situations.
Follow up with potential clients to further engage business opportunities.
Manage the business pipeline and develop a payment strategy for long-term success.
Meet and exceed required sales targets.