Bilingual Branch Manager

Guadalupe Credit Union•Santa Fe, NM

2d•Onsite

About The Position

Guadalupe Credit Union is looking for a Branch Manager to join their team in Santa Fe, NM. In this role, you will lead and develop branch staff to empower members through every interaction. You will ensure your team has the skills and knowledge to provide meaningful financial guidance, encourage creative problem-solving, and foster a culture of growth. You will also oversee hiring, training, scheduling, and branch operations, assist with community outreach, and help the branch meet its goals while supporting GCU's mission of financial empowerment.

Requirements

Minimum 3–5 years in a management or leadership role required.
Bilingual in Spanish and English is required, including the ability to understand and speak fluently.
A computer is required to complete the assessment.

Nice To Haves

Financial institution experience preferred.

Responsibilities

Deliver professional, timely, and accurate service to all members and employees.
Monitor and review monthly branch production to ensure target results are achieved.
Conduct performance reviews in a timely and consistent manner.
Process loans, transactions, and account openings efficiently and accurately.
Manage hectic, challenging, or emotional situations with professionalism and composure.
Communicate effectively and adapt quickly to changes in a dynamic environment.
Assist with community outreach.