Bilingual Assistant Property Manager - Silverbrook

TI Communities•Aurora, CO

1d•Onsite

About The Position

TI Communities is a leading property management company dedicated to creating exceptional living experiences for our residents. We specialize in managing workforce housing, and our mission is to provide our residents with top-quality service, comfort, and convenience. We strive to create vibrant, inclusive communities where our residents can thrive and enjoy a high standard of living. As an Assistant Manager, you will play a crucial role in upholding our mission. You will be part of a dynamic team that strives for excellence. We value innovation, professionalism, and a strong commitment to resident satisfaction. Ever-evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to improve lives and strengthen communities. We treat each other as family and are proud of our work in the world.

Requirements

Previous experience in property management or customer service is strongly desired.
Strong interpersonal and communication skills, with the ability to build rapport with diverse individuals.
Excellent organizational and time management abilities to handle multiple tasks effectively.
Proficiency in property management software and Microsoft Office suite.
Knowledge of Fair Housing regulations and leasing practices is an advantage.
Flexibility to work evenings and weekends, as required.
Bilingual Spanish Preferred

Responsibilities

Assist the Property Manager in all aspects of property management, including apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
Contribute to marketing and leasing efforts to attract prospective residents.
Conduct property tours, highlighting the unique features and benefits of our communities.
Assist in the screening and selection process of prospective residents.
Ensure accurate and up-to-date records of apartment availability and occupancy rates.
Manage the leasing process, including the preparation and execution of lease agreements.
Provide exceptional customer service to prospective and current residents.
Address inquiries and concerns promptly and professionally.
Timely collection of rent payments from residents and maintenance of accurate records.
File evictions when necessary.
Collaborate with the Property Manager and the Impact Team to organize and coordinate community events and activities.
Foster positive relationships with residents and address their concerns effectively.
Coordinate maintenance requests and ensure prompt resolution.
Stay informed about industry trends and best practices to continuously improve service delivery.