Bilingual Property Manager

Riverstone Communities•Monroe, NC

1d•Onsite

About The Position

Is your passion to improve and maintain the community you work in? Have you came together to share ideas and implement the best solution? If so, then our Property Manager position sounds like the right position for you! Come join our team and help us enrich the lives of our residents and our team members. We are currently seeking a Bilingual Property Manager for our Pine Knoll Mobile Home Park located at 620 Castle Road, Monroe, NC 28110.

Requirements

Fluent in both English and Spanish
2-3 years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
Ability to legally operate a motor vehicle (drive to different locations on the property) with a valid driver’s license
Ability to be very active - walking, bending, standing and lifting up to 50 pounds
Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
Ability to take initiative and seek out details and information

Responsibilities

Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
Work towards or maintain a 100% occupancy rate on a consistent basis
Collection of all rent and fees in a timely manner, including following up with specific residents on late rent payments
Ensure 100% compliance to company home standards, including walking the community daily to assess compliance
Manage an established property budget - not exceeding the amount allocated and maximizing the communities’ profitability
Attend to community needs outside of normal business hours when emergencies arise
Plan and execute quarterly resident events
Set high standards for yourself and your team, manage to performance expectations
Maintain the property office to required standards and ensure general office work is completed to deadline
Perform prompt follow-up and follow-through on prospects and applicants
Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
Be invested in the mission and vision of Riverstone Communities and the specific property you support

Benefits

Salary: $50,000 to $60,000 annually, plus bonus potential
Medical, Dental, and Vision benefit plan offerings for you and eligible family members
401(k) retirement plan, with a company match
13 Paid Holidays Off, which includes getting your birthday off
Robust Paid Time Off (PTO) and Wellness PTO
$50 monthly phone reimbursement
Maternity/Paternity Leave
A schedule that is flexible to your needs and the needs of the property
Ongoing training and internal growth opportunities
The ability to provide feedback in many different forms to many different people
A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better
Our inclusive culture offers countless opportunities beyond daily tasks, including involvement in committees, the training team, and town halls. With an open-door policy for feedback and a commitment to growth and diversity, you can make a meaningful impact on yourself, your teammates, and the community.
effective date of benefit dependent upon tenure of employment