English)

CSI•Madison Heights, MI

3h•Onsite

About The Position

CSI Support & Development is a mission-driven, non-profit that develops, acquires, and provides the highest quality in affordable rental housing communities for seniors. As a resident/member-controlled organization, we utilize a cooperative management system for our 65 properties across four states (MI, MA, MD, and CA), where seniors have opportunities to thrive as an active part of their communities. As a Bilingual Assistant Liaison/Property Manager, your primary goal will be learning about the day-to-day operations and management of a Liaison for our co-op member properties. You are required to gain an understanding of how to develop and maintain professional relationships with members on and off-site. As well as learning how to coordinate Leasing, Maintenance, Finance, and Facilities operations of multiple co-op properties, some of which have residents who speak exclusively Mandarin, to create and maintain overall successful and fluid processes. As a Bilingual Assistant Liaison/Property Manager, you will work with and support our volunteer members. You will help ensure a rewarding experience by helping to educate them on HUD, Fair Housing laws, and CSI procedures. This role will also educate you on working with staff and committees to manage vacancies. This position includes learning about the co-op system, working with the co-op coordinator to meet operational goals, and supporting the entire Liaison department. Duties may include clerical and administrative duties as well as any assignments or projects designated by your immediate supervisor.

Requirements

Associate degree, Bachelor’s preferred, equivalent experience or a combination of both
Fluency in Mandarin Chinese is strongly preferred.
Excellent time management
Diligence for quality work
Ownership of assigned tasks
Respect, passion, and commitment for working with seniors
Must have reliable transportation, a valid driver’s license, and active auto insurance
Ability to communicate with different functions within the organization – leasing specialist, facilities, certification, etc.
Department of Homeland Security (DHS) regulation requires all employees—citizens, residents, and nonresidents—to complete Form I-9 Employment Eligibility Verification. Employees are not allowed to work in the United States until the Form I-9 is completed and properly documented.

Nice To Haves

Property management experience desirable but not required
Desire an opportunity to advance to liaison and senior liaison positions

Responsibilities

Maintain a positive attitude
Provide continuing support for volunteers
Support the Liaison department with administrative and clerical duties
Help with daily office duties (filing, organizing)
Liaising with tenants to provide information and address their complaints and concerns.
Maintaining and storing documentation effectively
Attain knowledge in understanding the full spectrum of responsibilities and day-to-day tasks involved with property management
Assist with special projects as needed
Assist Liaison team with financial reporting, operating and capital budget preparation & reforecasts
Gain experience in financial analysis and value creation at the asset-level