Bilingual Administrative Assistant (Clinical Dept)

Genesis Women's Shelter & Support • Dallas, TX

5d

About The Position

Genesis Women’s Shelter & Support is a non-profit agency providing a continuum of care for women and children who are victims of family violence. For years Genesis has been providing safety, shelter, crisis intervention, on-going counseling and advocacy for women and children at both residential and non-residential locations. Genesis continues to be a community leader in providing training and education on issues surrounding intimate partner and gender-based violence. The Bilingual Administrative Assistant of the Clinical Department provides administrative and clerical support for the Chief Clinical Officer and clinical team.

Requirements

• Bilingual (English/Spanish) required
• Bachelor’s Degree + One (1) years of related work experience OR four (4) years of related work experience
• Must have professional verbal and written communication skills
• Ability to learning complex client database system
• Detail-orientated mindset
• Capable of working independently and using problem solving skills
• Ability to communicate effectively, both orally and written
• Possess strong organizational skills and the ability to multi-task and prioritize in a highly fast-paced environment
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Docs, TEAMS, and Canva.

Responsibilities

• Assist the clinical team in translating documents.
• Assist with client / department files.
• Assist with coordination of various events.
• Ensure all assigned translation assignments are completed by the designated deadline.
• Assist with written translations from English to Spanish and from Spanish to English.
• Provide Spanish interpretation for child counseling intakes and counseling parent consults.
• Enter a various amount of data on a daily, weekly, and monthly bases (i.e. productivity reports, clinical stats, client satisfaction surveys, and any other assigned data).
• Follow up with missing data from clinical team or other departments as needed.
• Assist with client files for court, coordinate with appropriate parties to gain signature on affidavit, create / review letters from former clients and quality control assurance in clinical software.
• Review wait list and follow-up with clients to ensure proper communication is provided.
• Assist the Chief Clinical Officer with administrative tasks including (i.e. coordination of clinical staff evaluations, arranging community meeting, reserving rooms, assist in preparing submission packet).
• Manage Team Resources (updating accounts, control supply inventory, order new supplies when needed, manage birthday cards, and organizing clinical shared drive).
• Assist with updating the team protocol and procedures and other trainings on the clinical drive (i.e.S Drive).
• Ensuring that all protocols have been updated due to changes in the clinical software.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level