Bilingual Administration Service Specialist

The Canada Life Assurance Company • Toronto, ON

35d • Onsite

About The Position

Reporting to the Team Leader, the Bilingual Administration Service Specialist is responsible for administrative and supportive duties for the department. This role is located in Toronto, Ontario (190 Simcoe Street).

Requirements

• Post-Secondary education level or equivalent
• Two years of work experience in an administrative role
• Strong attention to detail
• High degree of organization
• Ability to multi-task, work under pressure and meet deadlines
• Well versed and easily adaptable to new computer software such as in-house data management systems and MS Office (Outlook, Word, Excel)
• Bilingual (French and English)
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

Nice To Haves

• Experience with data entry is an asset

Responsibilities

• Open, sort, process and audit incoming documents and outgoing mail (scanning, indexing, quality checks, etc.)
• Distribute email to proper areas from shared mailbox
• Review all evidence of insurability forms/applications/etc. to ensure eligibility of coverage applied for
• Liaise with internal/external contacts to confirm or obtain information
• Send out customer letters
• Process orders and invoices for 3rd party service providers
• Maintain inventory of department supplies

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree