Bilingual Accounts Receivable Specialist (French/English) - Paris Hours

Frontline Managed Services•United States, None
•$55,000 - $65,000•Remote

About The Position

Frontline Managed Services is seeking a Bilingual Accounts Receivable Specialist (French/English) to join their team. This role facilitates effective accounts receivable and relationship management for an assigned portfolio of billing attorneys and their clients to accurately maintain and collect account balances within the specified terms of engagement. The position is fully remote and based in the United States, supporting a client based in France. Daily business communication with the client will be conducted in French (both verbal and written), making fluency in both French and English a requirement. The role requires adherence to Central European Business Hours, translating to early morning hours in the US (approximately 3:30 AM – 11:30 AM ET).

Requirements

  • Fluency in French and English, with the ability to conduct professional business communications (written & verbal) in both languages.
  • Daily communications with client are done in French.
  • Strong critical thinking, research, problem-solving, and analytical skills.
  • Proficient in Microsoft Office with an emphasis on Excel and Outlook.
  • Effective communication skills, verbal and written, with proficiency in grammar and punctuation.

Nice To Haves

  • Bachelor's degree preferred.
  • A combination of 7 years of customer service, accounting, and accounts receivable experience is preferred.
  • Previous law or accounting firm experience is preferred.

Responsibilities

  • Prepares reports and analyses to keep leadership apprised of results and opportunities to decrease outstanding accounts receivable for the assigned portfolio.
  • Facilitates meetings with billing attorneys and stakeholders, highlighting opportunities to improve cash flow.
  • Acts as a liaison between clients and attorneys to resolve outstanding balances while preserving the attorney-client relationship.
  • Keeps accurate and detailed records regarding collection activities in the Firm's Accounts Receivable Collection Software.
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