Bilingual Account Manager (Spanish)

Creative Safety Supply • Beaverton, OR

21h • Onsite

About The Position

We’re looking for a driven, organized, and communicative Bilingual Account Manager to own the front end of B2B sales process. This role focuses on working with business customers across manufacturing, logistics and industrial environments.

This is a high-activity, phone-driven role. You’ll manage a steady flow of inbound leads while making 40–60 outbound calls per day, ensuring every opportunity is followed up on and moved forward without gaps.

You will serve as the primary point of contact for early-stage customer interactions, managing a high volume of work across phone, email, and chat. Success in this role requires consistent follow-through, strong organization, and the ability to prioritize effectively across multiple active opportunities.

This is not a traditional account management role. It’s a high-activity, execution-focused position that blends customer interaction with operational ownership. You’ll evaluate opportunities, prioritize effectively, and coordinate across teams to ensure work is completed and customers receive timely, accurate outcomes.

Requirements

• 3+ years experience in sales support, inside sales, lead qualification, or account management
• Bilingual (English/Spanish) required, with professional fluency in speaking, reading, and writing.
• Experience with CRM systems (HubSpot preferred)
• Strong communication skills (written and verbal)
• Highly organized with strong attention to detail
• Ability to manage multiple priorities and follow through to completion
• Comfortable working across teams and systems

Nice To Haves

• Experience in manufacturing or product-based environments
• Familiarity with sales funnels, lead qualification, or marketing automation
• Ability to assess and prioritize opportunities quickly

Responsibilities

• Evaluate inbound leads and prioritize based on defined criteria
• Engage prospects via phone, email, and chat to understand needs
• Make 40–60 calls per day as part of lead follow-up and qualification
• Ask targeted questions to assess fit and move opportunities forward
• Ensure all early-stage opportunities are followed up on consistently
• Own customer interactions from initial contact through resolution or handoff
• Follow up on open items until completed — not just first response
• Ensure no opportunity or request is left unresolved
• Move work forward even when information is incomplete
• Maintain responsiveness, accuracy, and attention to detail
• Maintain clean and accurate CRM records
• Manage follow-up cadence to move leads through the pipeline
• Identify and flag data or routing issues
• Verify account ownership and correct misrouted opportunities
• Work across sales, marketing, and operations to support customer needs
• Coordinate internally when additional input or action is required
• Ensure smooth handoffs and a consistent customer experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed