Bilingual Spanish Assistant Manager

AT&TNew York, NY
$57,000 - $85,600Onsite

About The Position

This role involves leading AT&T retail stores, overseeing operations, managing and developing a team, and ensuring customers experience AT&T's services, entertainment, and technology. The Assistant Manager partners with the Store Manager to handle daily operations, including merchandising, product launches, and sales objectives, while ensuring an extraordinary customer experience. The company provides paid training for leadership success and experience in coaching retail sales consultants to meet sales and service goals.

Requirements

  • Speak Spanish and English.
  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • The ability to collaborate with key stakeholders on initiatives beyond store walls.
  • Strategic perspective and the ability to champion change.
  • Inspiring your team through high performance, collaboration, and teamwork.
  • Utilizing professional expertise to solve problems and analyze issues.
  • Taking initiative, striving, and creating results.

Responsibilities

  • Oversee all aspects involved in the daily operation of a retail store.
  • Assist with merchandising and product launches.
  • Help meet and exceed sales objectives.
  • Ensure customers receive an extraordinary experience with our products and services.
  • Coach a team of retail sales consultants to ensure they meet sales and service goals.
  • Champion change.
  • Inspire your team through high performance, collaboration, and teamwork.
  • Utilize professional expertise to solve problems and analyze issues.
  • Take initiative, strive, and create results.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Adoption Reimbursement
  • Disability Benefits (short-term and long-term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
  • Relocation assistance may be available if eligibility requirements are confirmed
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